Find Survey Participants

Hello {{userview.firstname}},

Thank you for registering to SurveyTandem. To start earning tandem miles, click on Take a survey in the menu bar above.
To post your own survey, click on My surveys.

Recommend SurveyTandem to your friends and earn 200 Tandem Miles as soon as they receive the first response to their online survey. All they need to do is enter your email adress in the field "Email of buddy" when registering.

Click on Help in the menu bar above for more information on how to use SurveyTandem.

Please help us improve SurveyTandem by sending us your questions or feedback through our Contact page.

Enjoy using SurveyTandem!

Your SurveyTandem Team

Dear {{userview.firstname}},

We regret to inform you that at least one user has rejected your answer to his survey. As a result 25% of the tandem miles to be earned were deducted from your account. For more details please refer to My responses in the menu bar above.

SurveyTandem is a community based on trust. Please make sure that you answer the surveys fully and to the best of your ability as you would like others to respond to your own survey. If you have any doubts, please consult our Help page for more information.

Your SurveyTandem Team

Contact person

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Compliance with children's online privacy protection act
• Changes to our privacy policy
• Your acceptance of these terms
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

SurveyTandem collects the following data.

- Personal identification information:

• First name
• Last name
• Nationality
• Country of residence
• Date of birth
• Email address
• Gender
• Language spoken
• Login user name
• Password (encrypted)

- Survey related information :

• Surveys posted. This includes:
  • date & time of posting
  • date & time of last update
  • Survey title
  • Survey description
  • Survey link
  • Survey length
  • Survey language
  • Target group criteria (gender, age range, nationalities, countries of residence and other)
• Surveys taken. This includes:
  • date & time
  • IP address
  • Response duration
  • Tandem miles earned
• Surveys hidden (including date & time of action)
• Surveys reported (including date & time of action)
• Responses confirmed & rejected (including date & time of action and message)

- Messages sent through our contact form or per Email

How do we collect your data?

You directly provide SurveyTandem with most of the data we collect. We collect data and process data when you:

• Register online.
• Use the services of our website
• Use or view our website via your browser’s cookies.

How will we use your data?

SurveyTandem collects your data to:

• Manage your account.
• Enable basic functionalities of the site
• Email you with special offers on other products and services we think you might like
• Create statistics to better understand our users and their needs

SurveyTandem does not share your private data with others.

How do we store your data?

SurveyTandem securely stores your data through our website provider:

Internetagentur WAS
Harzburger Straße 5
38304 Wolfenbüttel
Germany

SurveyTandem will keep your private data for a period of 10 years after your last login. Once this time period has expired or if you decide to delete your account before then, we will remove the personal identification information mentioned above. You will not be able to login again with your account and your tandem miles will be lost.

Marketing

SurveyTandem would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop SurveyTandem from contacting you for marketing purposes or giving your data to other members of the SurveyTandem Group.

If you no longer wish to be contacted for marketing purposes, please unsubscribe to the newsletter in My Profile.

What are your data protection rights?

SurveyTandem would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request SurveyTandem for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that SurveyTandem correct any information you believe is inaccurate. You also have the right to request SurveyTandem to complete the information you believe is incomplete.

The right to erasure – You have the right to request that SurveyTandem erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SurveyTandem restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SurveyTandem’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SurveyTandem transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our form or through our contact data.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org and our cookie policy.

How do we use cookies?

SurveyTandem uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Enabling basic functionalities of the website
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – SurveyTandem uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – SurveyTandem uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. SurveyTandem sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The SurveyTandem website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

Changes to our privacy policy

SurveyTandem keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16. June 2019.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

How to contact us?

If you have any questions about SurveyTandem’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via our form or through our contact data.

How to contact the appropriate authorities?

Should you wish to report a complaint or if you feel that SurveyTandem has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

In Germany, this is the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit.

Ludwigsburg, 16th June 2019

How does SurveyTandem work?

SurveyTandem allows you to find survey participants by sharing a link to your online survey with members of the community who will gladly fill it out in exchange for tandem miles. To earn tandem miles, you simply have to fill other members’ surveys. Once you have collected enough tandem miles for at least one response to your survey, your survey becomes visible to the community. When members take your survey, your amount of tandem miles will reduce accordingly. As soon as you do not have enough tandem miles anymore, your survey will be invisible again until you collect enough tandem miles again.

How do I create a survey?

SurveyTandem does not enable you to create a survey but simply to share a link to an existing one. Creating online surveys can be done using survey creation websites.

When can I take a survey and start collecting Tandem Miles?

You can start any time! You do not need to have posted a survey to start collecting Tandem Miles!

You can also earn tandem miles by recommending SurveyTandem to your friends. When they register, they simply need to enter your email address in the field “Email of buddy” under “My Profile”. Once your buddy has received his first answer to his survey, you will receive 200 Tandem miles. This is not limited to one buddy. You can recommend SurveyTandem to as many people as you like and will earn tandem miles accordingly. Furthermore, this helps the community grow, increasing the speed of getting responses for everyone.

How can I participate in a survey?

Select "Take a survey" in the menu bar to see the currently available surveys. You may choose to take a survey or hide it permanently.
For each survey, you are able to see:

• The title
• A short description
• User criteria required
• The amount of miles to earn
• The number of users who already took the survey
• The time required to fill out the survey

We recommend to carefully check this information before choosing to take a survey. Once you click on “Take this survey now”, the actual survey will be shown within the SurveyTandem Website.
Fill out all of the answers of the survey to the best of your ability, after all the owner of that survey is a community member just like you who is simply interested in getting truthful and detailed answers.
Once you are finished, click on “Survey Completed” at the bottom of the page. The corresponding amount of tandem miles will immediately be accredited to your account.
Please keep in mind that the list of available surveys to be taken is a dynamic one which continuously changes. We therefore recommend to check regularly if new surveys are available.

How can I post a survey on SurveyTandem?

In the menu bar, click on "My surveys>> Post a new survey". Fill out the mandatory fields and press “Publish”.

The field “Time required to fill out the survey” is used to help survey owners verify if a response is valid. Do take in account fast readers and typers as well as non-mandatory questions in your survey when evaluating this minimum time.

Can I modify the data concerning my survey at any time?

Yes. Simply click on "My surveys >> Edit".

What is a reviewed survey?

SurveyTandem does not review surveys before they are published to avoid slowing down the process. SurveyTandem does reserve the right to review a published survey at any point in time. This would happen for example if a survey is reported by a user. SurveyTandem reviews the content and the time required to fill out the survey. SurveyTandem may decide to block surveys (or users) that do not respect the Terms & Conditions of this website. In case the time estimated to take the survey is obviously erroneous, SurveyTandem will modify it to the best of its knowledge without prior notice. After being reviewed, some properties of the surveys (Link, Minimum time required to fill out the survey) cannot be modified anymore under “My Surveys >> edit”. Reviewed surveys are labelled as such for all to see.

Can I post multiple surveys in parallel?

Yes, you can.
The only restriction is that SurveyTandem does not allow you to post the same survey more than once even if you create a new user for it. The reason is that it would otherwise allow the same users to take the survey multiple times.

Who is able to participate in my survey?

Any user who can understand the language of your survey will be able to see your survey. Please keep in mind that your survey will only be visible if you have set its status to “active” and if you have enough tandem miles to get at least one response.

How can I temporarily deactivate a survey on SurveyTandem?

You can do so by changing the status in "my surveys". When “inactive”, a survey is not visible anymore. It can be reactivated at any time by changing the status back to "active".
If you wish to permanently deactivate a survey, simply click on “delete”.

How does SurveyTandem prevent users from cheating?

SurveyTandem is a community based on trust. We all want to get truthful and detailed responses as quickly as possible. But it does not help anyone if people falsely declare having filled out a survey just to earn tandem miles rapidly and without any effort. Imagine if someone would do the same with your survey!
This is why SurveyTandem gives its members the possibility to verify, rate and even reject responses. To do so, SurveyTandem recommends survey owners to add the following question at the end of their surveys:

"What is your SurveyTandem user name? (Please ignore this question if you are not a surveytandem.com user)"

Remark: If this question appears in a survey, make sure that you answer this question by typing in correctly your SurveyTandem user name, which you can find in the menu bar of SurveyTandem.com.
This is very important as the survey owner will use this answer to verify that you have indeed filled out his survey. Any mistake will lead him to believe that you have not filled out his survey and you may be penalized for it.

Once someone declares having filled out a survey, the survey owner is notified per e-mail. By clicking on “Your user name >> My Surveys” in the menu bar, a user is able to see the number of pending confirmations. By clicking on “pending”, the owner is able to see the user name of the person who filled out the survey, the approximate time (CET) at which he has declared having completed the survey and the time spent filling out the survey.
With this information, the survey owner is able to check on the website of the survey provider (where he created the survey) if a response is indeed registered. He may then rate the response before clicking “Confirm” or “Reject” back on the SurveyTandem website.
If a response was rejected, SurveyTandem will discount the earned tandem miles and penalize the user with an extra 25% of tandem miles to be earned.

Users may check the status of their responses at any time by clicking on “My responses” in the menu bar. Please be aware that survey owners will not immediately rate responses nor are they obliged to do so at all.

What happens to my tandem miles when someone takes my survey?

For each response, SurveyTandem transfers 75% of the tandem miles you chose to give per response to the user who took the survey. The remaining 25% is used to promote SurveyTandem by giving away tandem miles. This helps the community grow and increases the speed and diversity of responses!